Manager, Standards & Assurance, South America
The Rainforest Alliance is creating a more sustainable world by using social and market forces to protect nature and improve the lives of farmers and forest communities. To achieve our mission, we partner with diverse allies around the world to drive positive change across global supply chains and in many of our most critically important natural landscapes.
Our alliance spans 70 countries and includes farmers and forest communities, companies, governments, civil society, and millions of individuals. Together we work to protect forests and biodiversity, take action on climate, and promote the rights and improve the livelihoods of rural people.
As an international nonprofit organization with more than 30 years of experience in sustainability transformation, we understand that the social and economic well-being of rural communities is tightly connected to ecosystem health. This knowledge has shaped our rigorous programs to advance sustainable land-use and commodity production.
At the Rainforest Alliance we combat climate change, protect forests and biodiversity, promote human rights, and improve livelihoods. The enormity of the social and environmental challenges we are facing requires working together in a broad alliance. This is why we bring farmers, forest communities, companies, and consumers together to change the way the world produces, sources, and consumes.
To protect nature and improve lives it’s becoming increasingly urgent that we approach the way we use our land and produce food and other products in more sustainable ways. For this to succeed we need to fundamentally change the way that businesses operate and source, and the choices we all make as consumers.
Our growing global alliance aims to transform our relationship with our natural resources and each other, to create a better future for people and nature together.
The Rainforest Alliance encourages diversity and inclusion across the global organization. With this commitment to diversity, we are proud to be an equal opportunity employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, ages, disability and any other protected group.
In coordination with the Manager of Standards & Assurance LATAM work on the assurance and quality challenges for the South America countries, addressing risk issues and involving the Country Staff to improve on specific issues with Certificate Holders, S&A officers, senior officers for support issues with Certification Bodies.
Outlines and coordinates Quality of Implementation (QoI) activities to be implemented in the region as a common approach strengthening the compliance with the Rainforest Alliance Certification program, acting as primary contact to ensure support in specific countries to implement tackle issues of compliance and the Rainforest Alliance standards and rules
Acting as primary contact for Certification Bodies (CBs) in the assigned countries, leading the roll-out process of the new standard for Certification Bodies established in these countries.
Support country specific QoI projects where knowledge on the assigned topic is part of it, piloting and implementing compliance tools with the support of local field staff, involving local experts where and when needed.
The Rainforest Alliance’s Core Values are Impact, Change, Collaboration, Openness and Trust and as such they form the basis of the behaviours we demonstrate;
Gives support, answers questions, gives information and advice - via e-mail and by phone- to the S&A team, country teams, Certification Partner Support (CPS), overseas colleagues and CBs on the RA standards and the implementation of certification rules;
Provide support to S&A staff, field teams and other Rainforest Alliance teams in addressing cases and ensure learnings are used to improve the assurance system;
Provide support and participate on Calibration Meetings with other Quality of Implementation colleagues globally and regionally;
Is the responsible for running the compliance operation of the Rainforest Alliance certification program in the assigned countries, leading the roll-out activities such as trainings and interventions for new initiatives such as the new standard and others;
Attend relevant events, meetings and sessions to represent and discuss credibility issues, S&A aspects and compliance topics, highlighting the value of Rainforest Alliance program;
Contributes to risk assessments on organizational wide-risk assessments, managing (according to capacity) reputational risks that may appear in the assigned countries;
Translates organization-wide risk assessment to QoI in the specific region, with a focus on themes and countries;
Support country teams to carry out proactive risk assessments; identify & analyze key problems and develop and implement QoI plans;
Provide an analysis to S&A LATAM Senior Manager of the South America region activities, including audits, non-conformities, quality of a sample of audit reports and licenses to evaluate the interpretations for the Standard and certification rules.
Develop and implement an annual plan in the South America region and coordinate this annual plan with broader regional/country plans to capture synergies.
Develop/utilize performance monitoring tools to systematically track and address key compliance issues.
Provides input and contributes to country-specific projects where standards & assurance is part of to prevent re-occurrence of credibility issues in the region;
Organizes consultation sessions for stakeholders (internal and external) to discuss adjustments to standards or assurance policies based on questions and/or needs received;
Develops, updates, distributes and implements certification processes/procedures, and relevant tools/materials for the region, target group and/or product.
Identifies standards or assurance needs and passes this on the CB monitoring team and S&A LATAM Manager; and
Guides the work of other S&A team members and supervise consultants/vendors.
Education: Master’s in agronomy / rural development / sociology / environmental science / forestry / Business Administrator.
Eight years of experience in the certification programs and on at least one of the major crops like banana, coffee and other fruits;
At least one years' experience in management of small teams, workloads and workplans.
Self-motivated, results-oriented, with excellent organizational skills able to independently manage and deliver activities and proactively solve problems with teams and stakeholders;
Proactive team player with strong interpersonal and intercultural skills, able to influence and negotiate with internal and external stakeholders;
Proficient in Microsoft Excel, Word, and Outlook and working knowledge of PowerPoint;
Fluency verbal and written communication skills in English, Spanish, and Portuguese.
Travel Requirements: Ability to travel a minimum of 40% per year.
Commensurate with experience.
Deadline: July 1, 2022
Only candidates authorized to work in Brazil, Peru, or Colombia will be considered.
If you have any questions about the job vacancy, please contact the HR department: firstname.lastname@example.org