The Rainforest Alliance is creating a more sustainable world by using social and market forces to protect nature and improve the lives of farmers and forest communities. To achieve our mission, we partner with diverse allies around the world to drive positive change across global supply chains and in many of our most critically important natural landscapes.


Our alliance spans 70 countries and includes farmers and forest communities, companies, governments, civil society, and millions of individuals. Together we work to protect forests and biodiversity, take action on climate, and promote the rights and improve the livelihoods of rural people.


As an international nonprofit organization with more than 30 years of experience in sustainability transformation, we understand that the social and economic well-being of rural communities is tightly connected to ecosystem health. This knowledge has shaped our rigorous programs to advance sustainable land-use and commodity production.


At the Rainforest Alliance we combat climate change, protect forests and biodiversity, promote human rights, and improve livelihoods. The enormity of the social and environmental challenges we are facing requires working together in a broad alliance. This is why we bring farmers, forest communities, companies, and consumers together to change the way the world produces, sources, and consumes.



To protect nature and improve lives it’s becoming increasingly urgent that we approach the way we use our land and produce food and other products in more sustainable ways. For this to succeed we need to fundamentally change the way that businesses operate and source, and the choices we all make as consumers.




Our growing global alliance aims to transform our relationship with our natural resources and each other, to create a better future for people and nature together.


The Rainforest Alliance encourages diversity and inclusion across the global organization. With this commitment to diversity, we are proud to be an equal opportunity employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, ages, disability and any other protected group.


Position summary:

The Rainforest Alliance is launching the Community Listening Program (CLP), a new program that aims to systematically hear and respond to the voices of the stakeholders who are at the heart of our mission: forestry community members, smallholder farmers, farm workers and farm owners. The program will begin with a start-up phase that focuses on 1) working with Community Listening Program staff, Country Directors and other staff to engage stakeholders in Ghana, Mexico and Guatemala using a variety of existing and novel approaches; 2) within the Rainforest Alliance, setting up new internal decision-making systems (or modifying existing ones) to enable the incorporation  of and response to stakeholder feedback; 3) ensuring that the voices of these stakeholders are heard and taken into account into local-, country- and organizational-level projects, programs and strategies; 4) working with local teams to communicate the outcomes of the listening program back to stakeholders. Countries in addition to Ghana, Mexico and Guatemala where teams are setting up Community Listening Programs will be supported with tools, best practices and systems. In 2023, the Community Listening Program will transition to a global program.


The Community Listening Program Manager will lead all aspects of this program, working with the local Community Listening program staff, Country Directors and other local staff in the three pilot countries, as well as global staff who manage aspects of our Certification, Landscapes & Communities, Tailored Programs and Advocacy programs.



  • Coordinate and oversee the planning, implementation, monitoring, reporting and evaluation of the Community Listening Program in 3 countries, working closely with the local program staff, and Country Directors;
  • Assess and understand decision-making processes in RA and their potential for improved inclusion of stakeholder voices;
  • Asses and/or develop systems for storing and synthesizing country-derived learnings and reporting back to stakeholders about decisions;
  • Facilitate learning and reflection, draw out learnings from the CLP and other listening and voice experiences in RA to develop tools, best practices and systems required for global application of the program;
  • Promote the incorporation of the voices of these stakeholders into local-, country- and organizational-level projects, programs and strategies;
  • Lead the development and uptake of the Community Listening Program Programmatic Strategy and transition to a full program, and continue to manage all aspects;
  • Lead engagement with external capability partners in the design and testing of existing and new tools and methodologies that amplify the voices of RA’s stakeholders for learning and decision making, and 
  • Together with the anchor manager, carry out matrixed supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include participating in the hiring; mentoring and evaluating; guiding professional development opportunities; and addressing employee relations issues, and
  • Other tasks as assigned by supervisor.



  • Education: BA or BS Degree in Social Sciences (i.e. Social Anthropology, Political Sciences, International Development Studies). Master’s degree preferred
  • Work Experience: At least 7 years’ experience as international development practitioner, organizational change manager, project / program manager;
  • Experience with worker participation and workers’ rights, gained through working with labor unions, governments, technical assistance providers, or NGOs;
  • Experience with and a vision on stakeholder participation and organizational change;
  • Knowledge and experience designing and implementation quantitative and qualitative social research methods;
  • Ability to travel occasionally;
  • Excellent cultural intelligence and sensitivity, interpersonal skills and deep listening and reflective capabilities. Ability to build rapport and trust with and between diverse internal and external constituencies. Awareness of power dynamics;
  • Highly organized and self-motivated, with an ability to prioritize tasks and deliver high quality work products under strict deadlines;
  • Knowledge of best practices and ethics for conducting interviews with diverse stakeholders, including children;
  • Excellent written and verbal proficiency English and Spanish.



Commensurate with experience.


Deadline: December 3, 2021



Only candidates authorized to work in Mexico or Guatemala will be considered.


If you have any questions about the job vacancy, please contact the HR department:

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Are you willing to travel both domestically and internationally? (ESta dispuesto a viajar nacional e internacionalmente?)
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