The Rainforest Alliance is creating a more sustainable world by using social and market forces to protect nature and improve the lives of farmers and forest communities. To achieve our mission, we partner with diverse allies around the world to drive positive change across global supply chains and in many of our most critically important natural landscapes.


Our alliance spans 70 countries and includes farmers and forest communities, companies, governments, civil society, and millions of individuals. Together we work to protect forests  and biodiversity, take action on climate, and promote the rights and improve the livelihoods of rural people.


As an international nonprofit organization with more than 30 years of experience in sustainability transformation, we understand that the social and economic well-being of rural communities is tightly connected to ecosystem health. This knowledge has shaped our rigorous programs to advance sustainable land-use and commodity production.


At the Rainforest Alliance we combat climate change, protect forests and biodiversity, promote human rights, and improve livelihoods. The enormity of the social and environmental challenges we are facing requires working together in a broad alliance. This is why we bring farmers, forest communities, companies, and consumers together to change the way the world produces, sources, and consumes.



To protect nature and improve lives it’s becoming increasingly urgent that we approach the way we use our land and produce food and other products in more sustainable ways. For this to succeed we need to fundamentally change the way that businesses operate and source, and the choices we all make as consumers.




Our growing global alliance aims to transform our relationship with our natural resources and each other, to create a better future for people and nature together.


The Rainforest Alliance encourages diversity and inclusion across the global organization. With this commitment to diversity, we are proud to be an equal opportunity employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, ages, disability and any other protected group.

Position summary:


The Supply Chain Excellence department provides guidance, services and digital tools to producers and companies, enabling them to join our programs, achieve certification, monitor progress, trade and make sustainability claims, and generally manage their supply chains and responsible sourcing relationships


The team is structured across four pillars, accountable for the consolidation and alignment of strategic programmatic direction (concept owners); the design process and overall architecture; development; and customer success / support. These teams work closely together, and with key internal and external stakeholders, to deliver our concept strategies.


As a Concept Owner (in collaboration with the Lead Concept Owner) your role is to work with key stakeholders across the Rainforest Alliance to co-create and land the strategy, vision, and continuous improvement agenda for your concept(s), continually looking to advance the value proposition in your space, making today better, and creating the future.


You will translate the strategy and vision into a roadmap with concrete objectives and serve as the focal point for communications on concept progress to your stakeholders. You will assess and manage customer-centric business requirements, make total value assessments, and coordinate development needs in your respective area. You will lead requirement discussions with business stakeholders and process owners, and contribute to process development, by providing information on future functional needs for your respective business area. 


You actively drive the development of business models and associated business process models for your specific area, working closely with product owners to define potential product solutions, while ensuring that best practices and principles are designed into requirements upfront.


Rainforest Alliance operates in Agile mode, hence you will work closely together with the Product Owner(s) in Agile teams and ensure that business concepts are developed and tested according to agreed requirements. 


As Smart Farm Management team, we focus on the Farmer centric processes and to provide additional value to them as a part of their partnership with the Rainforest Alliance. Your role will entail working together with the Lead concept owner on the vision and strategy around Smart Farm Management, working with stakeholders to discuss, gather and sometimes challenge their requirements, recording these requirements in a Business Requirements Document and discussing with Enterprise Architect and Product Owner(s) to start development of the required systems.



Concept Ownership

  • Maintain excellent relationships with your stakeholders (mainly DMERL, Regions and S&A) and SC Excellence colleagues in other concepts and teams
  • End to end responsible for gathering business requirements, capturing in Business Requirements Documents and hand-over to Product Owners, all in mutual agreement with the involved parties
  • In collaboration with the Lead Concept Owner, work with business stakeholders in DMERL, Regions and S&A and other key disciplines to develop an aligned 3-5 year strategy for Farmer Insights;
  • Work with business enterprise architect and Product Owner to define the product roadmap;
  • Represent the Smart Farm Management concept in cross-departmental workshops and ensure that your deliverables are clear and aligned with other colleagues that also focus on this space;
  • Be a problem solver, identifying underlying challenges and work proactively and collaboratively to solve them;
  • Actively look for continuous improvement opportunities in close co-operation with stakeholders;
  • Maintain strong relationships with partners in other teams and communicate changes to ensure alignment with key stakeholders and other concepts;
  • Make sure that the requirements are accurately understood, and consult with stakeholders as necessary when new questions are raised;
  • Ensure alignment with product owners and implementation managers in respective tool and process landscape according to the requirements;
  • Create and maintain functional solution concept documentation in own responsibility area.
  • Participate in system design (UX) , global testing and validation of test results;
  • Work closely together with the support organisation to develop and update trainings and e-learning materials; and
  • Support global roll-outs (internally and externally) in validation and implementation.


skills & Qualifications: 

  • MA degree in Business Administration, Data Analysis, Business Intelligence or related field.
  • Experience with farmer projects is a plus
  • Ability to ‘descend’ into detail, while keeping helicopter view
  • Strong organizational skills to manage multiple priorities in a time sensitive manner.
  • Excellent problem solving and analysis skills; able to identify underlying issues and challenges and work collaboratively towards resolution;
  • Strong influencing and facilitation skills with a proven ability to convene and reconcile different stakeholder interests and influence towards a common vision/plan;
  • Excellent interpersonal skills with ability to interact culturally, linguistically, and diplomatically laterally and vertically; 
  • Self-motivated, creative and results-oriented, with a passion for innovation and challenging the status quo;
  • Experience working with voluntary standards within agriculture/forestry highly desired;
  • Strong rational and emotional intelligence, with a demonstrated ability to remain calm and focused under pressure; and
  • Excellent writing, editing and verbal communication skills in English.


Commensurate with experience.


Deadline: July 1, 2022



Only candidates authorized to work in the locations in which we are registered will be considered


If you have any questions about the job vacancy, please contact the HR department:

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