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Senior Associate, Training Systems

Amsterdam, Guatemala City, Nairobi, and Indoensia, Various locations
Full Time Mid Level Programs - DMERL

The Rainforest Alliance is creating a more sustainable world by using social and market forces to protect nature and improve the lives of farmers and forest communities. To achieve our mission, we partner with diverse allies around the world to drive positive change across global supply chains and in many of our most critically important natural landscapes.


Our alliance spans 70 countries and includes farmers and forest communities, companies, governments, civil society, and millions of individuals. Together we work to protect forests  and biodiversity, take action on climate, and promote the rights and improve the livelihoods of rural people.


As an international nonprofit organization with more than 30 years of experience in sustainability transformation, we understand that the social and economic well-being of rural communities is tightly connected to ecosystem health. This knowledge has shaped our rigorous programs to advance sustainable land-use and commodity production.


At the Rainforest Alliance we combat climate change, protect forests and biodiversity, promote human rights, and improve livelihoods. The enormity of the social and environmental challenges we are facing requires working together in a broad alliance. This is why we bring farmers, forest communities, companies, and consumers together to change the way the world produces, sources, and consumes.



To protect nature and improve lives it’s becoming increasingly urgent that we approach the way we use our land and produce food and other products in more sustainable ways. For this to succeed we need to fundamentally change the way that businesses operate and source, and the choices we all make as consumers.




Our growing global alliance aims to transform our relationship with our natural resources and each other, to create a better future for people and nature together.


The Rainforest Alliance encourages diversity and inclusion across the global organization. With this commitment to diversity, we are proud to be an equal opportunity employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, ages, disability and any other protected group.

Position summary:

Within a context of market dynamics and increasing environmental challenges, millions of individuals create a more resilient future thanks to the support of the Rainforest Alliance. This requires a change in behaviour which need to be supported by newly acquired skills and knowledge. Training is crucial to successful implementation of RA’s programs. RA-trainers and Associate Trainers optimize their limited time and budget by using our learning management system (LMS), the Rainforest Alliance Network (RALN) and other supporting digital tools. The RALN is the hub that supports training development, roll-out and monitoring. It also exchanges data with other platforms of RA to generate valuable intelligence for our program development. Our Officer Training system is responsible for the development of new features and interfaces of the RALN while daily operations need to make sure that trainers and learners are well served and relevant data become even more meaningful by ‘connecting the dots’. The Senior Associate makes sure that all users (currently 27K+) experience the RALN and related tools as an aid to their work, a joy to work with, while at the back-end data are generated processed and analysed to help regional training staff and the Global Training Unit to improve the program and daily activities with the final aim to create the highest possible impact of RA’s Training & Learning program. The Senior Associate Training Systems will report directly to the Director Producer Training of DMERL.        




System Administration of the Rainforest Alliance Learning Network

  • Collaborate with trainers and training designers in setting-up course pages and designing course page templates on the RALN;
  • Assist participants with account registration and course enrolment; 
  • Be a trustworthy colleague of Regional Training Managers and trainers in resolving and monitoring technical issues experienced by them while using the RALN;
  • Facilitate and customize impact oriented data monitoring, ‘dashboarding’ and reporting on the RALN for Regional Training Managers and other RA training staff;
  • Administer, curate and adapt the folder structure, data and user account grouping in the RALN;
  • Assist the Senior Officer Training Systems in further design, development and testing of the RALN and related systems; and
  • Assist in the training and onboarding RA staff and Associate trainers in the use of our systems.


Daily caretaking of the Training related Digital Assets

  • Administer, curate and change where necessary the folder structure, data and user account grouping in the Digital Assets Management system (DAM);
  • Openly and actively share digital assets from the DAM with internal and external stakeholders in accordance with the protocol developed for that aim; and
  • Be the trustworthy partner of the members of the Global Training Unit and Regional Training Managers in basic editing of videos and other audio-visual materials under the guidance of the Training Digital Assets Officer.


  • Bachelor’s degree in IT, computer sciences or equivalent;
  • 3 years of experience on administering and developing digital systems being strongly user oriented preferably an LMS (f.i. Moodle or Blackboard);
  • Fluency in English, both verbal and written. Additional: French, Spanish or Portuguese is an asset;
  • Knowledge of MS Office, SQL, HTML, Power BI, Databases (MySQL, PostGresql) and designer software like Adobe premier;
  • An analytical and pragmatic problem solver, motivated and competent to work closely and flexibly together with team members and remote trainers; and
  • Willingness to further develop expertise on LMS, adult education, E-Learning and product ownership/development (LEAN, Agile and SCRUM principles)




Commensurate with experience.


Deadline: September13, 2022



Only candidates authorized to work in Amsterdam, Mexico City, Guatemala City, Nairobi, and Indonesia will be considered.


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